How Do I Get Help With ConnectiveCARE?

Welcome to the ConnectiveCARE support site.

Need help? There are a number of places you can get answers to your questions:

ConnectiveCARE Platform

For assistance with the ConnectiveCARE dashboards, your first port of call should be the online help: click the ? link in the top-right of any screen for help and tips on using that particular dashboard:

mCareWatch

For assistance with the watch, such as tips on charging, emergency calls, speed dial setup and much more, check out the dedicated knowledgebase on this support site.

Community

Our community space is the place where users can share tips and tricks on getting the most out of the ConnectiveCARE platform. Here you can read posts by other ConnectiveCARE users and add your own comments.

Please note that anything you post on the community will be publicly visible, so don't post any private or confidential information.

Raise a Support Ticket

If you have checked all of the above resources and you still need assistance, then please click the submit a request link in the top-right corner of the screen and fill in the form. Make sure you select ConnectiveCARE from the Product drop-down list on the form.

Our support team will get back to you as soon as possible.